Privacy Policy

Privacy Policy

Effective date: October 15, 2026

  1. Introduction Effervescent Botanicals ("we," "us," "our") operates organic skincare products and related services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, use our services, purchase our products, or otherwise interact with us. By accessing or using our services, you consent to the practices described in this policy.

  2. Information We Collect a. Information you provide directly

  • Contact information: name, email address, phone number, shipping and billing addresses.

  • Account information: username, password, account preferences.

  • Payment information: credit/debit card number and billing details provided through our payment processor.

  • Purchase history and order details.

  • Communications: messages, reviews, survey responses, and customer support interactions.

  • Marketing preferences and consents.

b. Information collected automatically

  • Usage data: pages visited, products viewed, search queries, timestamps, referring URL.

  • Device and technical information: IP address, browser type and version, operating system, device identifiers, screen resolution, language, and cookie identifiers.

  • Location data: approximate location inferred from IP address; precise location only if you opt in and grant permission.

c. Information from third parties

  • Social media profile information when you log in or interact via social platforms.

  • Data from service providers, advertising partners, analytics providers, and public sources.

  1. How We Use Information We use personal information to:

  • Provide and fulfill orders for products and services.

  • Process payments and prevent fraud.

  • Communicate order status, shipping updates, and customer service responses.

  • Personalize your experience and improve our website, products, and services.

  • Send marketing communications, newsletters, promotions, and product recommendations if you have opted in.

  • Analyze usage, trends, and performance and to generate aggregated analytics.

  • Comply with legal obligations and enforce our terms of service.

  • Detect, investigate, and prevent security incidents and misuse.

  1. Legal Bases for Processing (for users in the European Economic Area and UK) Where applicable, we rely on the following legal bases to process personal data:

  • Performance of a contract: to fulfill orders and provide services.

  • Legal obligation: to comply with legal and regulatory requirements.

  • Consent: where you have given consent (e.g., marketing communications).

  • Legitimate interests: for fraud prevention, security, internal business operations, and improving our services, provided your rights do not override those interests.

  1. Disclosure of Information We may share personal information with:

  • Service providers and vendors that perform services on our behalf (payment processors, shipping carriers, hosting, analytics).

  • Third-party marketing and advertising partners where you have consented.

  • Professional advisors, auditors, and legal counsel.

  • When required by law or to respond to legal process, requests from public and government authorities, or to protect rights, property, or safety.

  • In connection with a corporate transaction (sale, merger, acquisition, or asset transfer). If such a transaction occurs, we will notify affected users.

  1. Cookies and Tracking Technologies We and our service providers use cookies, web beacons, pixels, and similar technologies to collect usage and device information, support functionality, and deliver personalized content and ads. You can manage cookie preferences through your browser settings or our cookie consent tool where available. Disabling certain cookies may affect site functionality.

  2. Your Rights and Choices Depending on your jurisdiction, you may have the right to:

  • Access and receive a copy of personal data we hold about you.

  • Rectify inaccurate or incomplete data.

  • Request deletion of your data (right to be forgotten).

  • Restrict or object to certain processing activities, including direct marketing.

  • Portability: receive data in a structured, commonly used, machine-readable format and transmit it to another controller.

  • Withdraw consent where processing is based on consent. To exercise these rights, contact us using the details in the "Contact Us" section. We may ask for verification before fulfilling requests. Some requests may be subject to legal exceptions or may be limited where retention is necessary for our legitimate business purposes or legal compliance.

  1. Data Retention We retain personal information as long as necessary to provide services, fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose; when no longer needed, we securely delete or anonymize information.

  2. Security We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

  3. International Transfers We may transfer and process personal data in countries other than your country of residence. When we do, we take appropriate measures

We count on this visionary to define strategic priorities, allocate resources responsibly, and ensure every decision reinforces long-term value creation.